Hermes reviews

Why do I have to pay five pounds to find out where my package is!?!?!?

Still waiting for next day delivery posted 5 days ago

Utterly useless is the politest way to describe this company who regularly loses my parcels and then has no customer service to speak of. If I could give it a 0 star rating I would! Grossly incompetent

Still waiting on my parcel thats been 10 days now. NEVER AGAIN WILL I DEAL WITH THIS COMPANY.

I have always dealt with hermes over the years I wouldn't go anywhere else, I don't know how they are still running as a business there tracking service is a joke, they have lost 3 of my parcels I am still waiting on a parcel to be delivered they have had it since Friday the 3rd December it is now the 10th. If your wanting to run a business to the ground just use hermes as an example. I am how dealing with DPD they notify me a time the drive will deliver my parcel also include the driver's contact details. Sorry hermes another customer lost. I think the big wigs need to sit around the table and wake up and listen to what there customers are saying its not hard just read your reviews.

Terrible service, parcels just seem to disappear!

Delivery still not received

Collected 29/11. Still waiting 10/12. Poor service indeed.

Awful! You've had my parcel since last Friday 3 Dec - come on where is it? Can you please deliver asap what's the hold up? Looking at all the other reviews I'm not the only one with this problem - what's going on?

Absolute rubbish picked my parcel up on the 3rd now the 10th And it still hasn't arrived at the hermes hub. Probably sitting in a lock up or shed of one of the delivery drivers

Horrible company, lost my two expensive parcels

Absolutely shocking? had my parcel 5day and still not received or had any up dates. Absolute joke

Absolute rubbish. Lost 2 tracked parcels then took over a week to say one was damaged and another 5 days to deliver it repackaged as nothing was wrong. Still waiting on 2nd package 2 weeks now although tracking showed it would be delivered 6 times now. It has gone all over the UK by the look of it. Last update 7 days ago. Hermes won't answer calls so no help there either. Use another company if possible.

You’ve had my parcel since 25 November and today is 8 December. You still say you are processing it. Come on Hermes. Other delivery companies are out performing you. A colleague at work had exactly the same problem with regarding a similar timescale.

Booked a pickup. My package was never collected. It's not the first time. Awful service.