average from 6932 reviews
Hiren
I have received email from Hermes your parcel is deliver yesterday 16:00 to 18:00 but still waiting for parcel to be deliver. Never recommend to friends.
Mihaela
Never in the time frame stated by the Company itself, never giving real updates.
Lisa gloster
Was not happy today i sent an email to say put parcel in the porch and my parcel was left in the rain insted and i left door open
Jasmin Sund
You've lost almost every parcel of mine in the last year. BAR ONE. you're the worst delivery service ive ever encountered.
Lilly
Terrible. Always late. I never use it personally. But I get items posted to me via hermes and I dread it every time when I see hermes tracking number.
Jayne
Same as most. No parcel. All I get been delayed due to major event. Im fed up of companies using this service. I've had parcels missing and a Reiss returns parcel with £300 worth of stock arrived back a Reiss as an empty box!! Need I say more. Companies must be constantly making claims against Hermes. Its amazing it is still trading. Next confirmed also today that my Next parcel that has due for delivery last Friday has been lost. Companies please use a reliable courier,!!
Fiona Laidler
Yet again a delivery time which hasn’t been met. I will now never use again.
Clive
Still not received my parcel despite confirmation of delivery by the 3rd. Now the 7th.