Hermes reviews

What a really bad service

Very poor service. No idea why Amazon continue to use them. Rubbish rubbish rubbish.

Shame there is no zero star option. Fail after fail...can't believe traders still use them. Cheaper maybe but refunding undelivered must outweigh the price.

Need to keep the tracking system updated

If I could give zero stars I would. The drivers lie and say they’ve attempted delivery when they haven’t and do not attempt 3 times. Rubbish company.

Suppose to of had my parcel 30th November still no where to be seen!!

Very poor service. Parcel has been lost and no explanation other than blaming it on “COVID”. Only giving one star as I can’t leave zero stars

Package was handed directly to me well that's a joke as still received nothing

Just not good enough

Expensive parcel, lost. Impossible to even contact Hermes, Impossible to get them to refund! All in all a zero rating (had to give one star, to register, but they don't even deserve this)and I am still owed £70, they will ignore this too!!

Poor service. Why Amazon continue to use this company is beyond me. Time to ditch this lot and get in a reliable delivery service.

Complete rubbish still bloody waiting if I could give no stars I would. Tracking not moved in six days.

Complete waste of time trying to sort a texture to Amazon supplier. To speak to someone you have to call premium rate phone number. £6 a min. Disgraceful. Very poor service.

Utter incompetent in every department. Shall never use again.

Parcel a full day late already. Tracking gives wrong information and says tried delivery already which didn't happen, now says will bring between 10 and 12, but at 11:50 I don't see that happening either. Horrible courier service and worse customer service. Avoid like the plague....