Hermes reviews

Very poor service. Parcel has been lost and no explanation other than blaming it on “COVID”. Only giving one star as I can’t leave zero stars

Package was handed directly to me well that's a joke as still received nothing

Just not good enough

Expensive parcel, lost. Impossible to even contact Hermes, Impossible to get them to refund! All in all a zero rating (had to give one star, to register, but they don't even deserve this)and I am still owed £70, they will ignore this too!!

Poor service. Why Amazon continue to use this company is beyond me. Time to ditch this lot and get in a reliable delivery service.

Complete rubbish still bloody waiting if I could give no stars I would. Tracking not moved in six days.

Complete waste of time trying to sort a texture to Amazon supplier. To speak to someone you have to call premium rate phone number. £6 a min. Disgraceful. Very poor service.

Utter incompetent in every department. Shall never use again.

Parcel a full day late already. Tracking gives wrong information and says tried delivery already which didn't happen, now says will bring between 10 and 12, but at 11:50 I don't see that happening either. Horrible courier service and worse customer service. Avoid like the plague....

Parcel not arrived tracking is useless

Just a little slow

Awful service, can't read an address label, thought I would try them, big mistake

Outrageously terrible service. 3 weeks late with absolutely no way to contact Hermes. Now it says my package has been delivered. Well it hasn’t. Not to my address anyway. I cannot believe how bad your company is. I’m amazed you’re still in business. You deserve a minus score. Disgusting.

If i could give -1 I would

We usually use royal mail which takes maximum 3 days but this even after 10 days we don't receive our parcel I don't know why eBay sellers using it.