Hermes reviews

Ugh. Hermes. When I see vendors using them on ebay I always add an extra week on to the delivery date in the optimistic expectation that it will even arrive at all. The tracking never seems to be up to date either.

The worst delivery service ever

I used Hermes to deliver a disabled walker. They first told me the item was destroyed at their Cardiff depot then said it was lost. I paid for Hermes insurance which wasn't worth the paper is was written on as I claimed but never received the money. I have not used Hermes since this incidence 2 years ago and closed my account. I now just pay more for another carrier

HERMES almost lost one of my parcels and then lost a second one. To make it worse they cannot track a lost package. They need to either be more selective with who they hire or make a way to be able to account for a delivery. I wanted to give 0 stars but the review app won’t let me.

Awful as I have been waiting for my parcel for almost 2 weeks a joke as it was meant to get delivered with next day delivery and there is no way if speaking to anyone at hermes compete rubbish company!!!

The worst delivery company

Last 2/3 parcels that Hermes have had for me have been delayed.. glad people use other courier companies these day rather then Hermes!

Constantly horrendous service. Lost 2 last parcels. Can't speak to anyone. Avoid

If I could leave a minus star rating there wouldn't be enough space to fit them all in....absolutely shocking company, will never buy from a retailer who's uses this awful delivery company again....??????????????

As per usual. Package not arrived on time

Still awaiting parcel for over 2 weeks. Terrible service

Item due today. Obviously didn’t turn up and tracking is impossible. You are awful Hermes. My son’s Christmas tree that he was putting up today

Absolutely shocking!!!! Bought a pair of boots and have been sat at a local depot for almost 3 weeks have been on the phone to them and do absolutely nothing about it! Disgusted DO NOT RECOMMEND THEM AT ALL!!!!

Hermes got to be the only company on the planet that doesn't even deserve 1 star you've sent me 2 messages up to now saying parcel to be delivered with a week between them and quess what still no delivery doesn't surprise me to tell the truth its just one lie after another with this company if I buy anything in future that uses Hermes for delivery's I will cancel that order TOTAL WASTE OF TIME

Didn't receive my parcel even though it says delivered I was In all day and no parcel was delivered so I would like to know where my parcel is as it was christmas presents for my daughter. Not happy very upset and angry.