Hermes reviews

This is the worst courier business ive ever known no customer service all automated and a guy i know who used to work there even told me that staff take parcels after photographing them on the door step because they know the customer cant doing anything once its been marked as delivered

Terrible. Time changed twice in a day, then cancelled saying it will be delivered tomorrow?????

Picked up my parcel a day late

Item lost in transit, fair enough it happens, but after 3 weeks of constant updates saying my Item will delivered, this date, then that date, it took me to contact hermes to find out what was going on, so my advice don't be a patient person if your Item is taking longer that expected. Contact hermes straight away an ask for an update

Waiting for a 3 day delivery 12 days later.

Hermes have lost 3 of my parcels in the last couple of months, they don't actually tell you, just shows as a delay! One of the items was a Christmas present, by the time hermes owned yo that they had lost it, it was out of stock- so I couldn't re order, now waiting on a recent ebay purchase, 10 days late so far, I won't get my hopes up- dreadful service

Not delivery for correct address. No left any notice. Rubbish!

Been waiting since 23 November for a 48 hour still not recieved it and virtually impossible to contact. Absolute joke

Take forever and have had parcels missing from there thieving drivers. I'm still waiting on a parcel a purchased a week ag

Apparently left in a safe place but where is it? No card

I pay for Amazon prime. I have been waiting on my parcel arriving 4 days now & still haven't received it. I have been given so many delivery times & it still has not arrived. The items I have ordered are so late I cannot use them now as they were getting posted to another country for Xmas. So thank you Hermes for nothing. Your service is absolutely disgusting. You cannot blame the weather as you delivered to my son who lives next to me the same day my parcel was due to be delivered. ???

Shocking courier company I will never use again I have had mobile phones lost, damaged parcels and the customer service is a nightmare!!! Pay bit extra and use another courier company

Absolute joke my delivety has beein i THERE DEPOT for 4 days according to tracking

Absolutely shameful service every number is wrong an automated service that doesn't get it right even after trying numerous times then they hang up I have a parcel still in the hub since 20th November its a Xmas present!!!!! Have had issues with hermes before ?

Absolutely awful service ! Not just once but on a few occasions