average from 6932 reviews
Kirsty bishop
Leave parcels in inappropriate places and don't leave a note. Regularly loose parcels aswell
Sue
Very poor, drop off a parcel 10 days ago, it's still not on its way!!! My mum has dementia, and can't understand why the parcel has not arrived!! Will not be using this service again or recommending it to anyone. The one star is the Ayesha, who's trying to find it for me.
Jamila
They throw your parcel through the kitchen window, leave at your doorstep or throw in the bin without putting a slip through the letter box.
J Smith
Would not have ordered if I knew Hermes were delivering thought it was Royal Mail ! My parcel has been at hub for 5 days already still no date of when it wiki arrive !
Darren
I’ve hid many parcels in my time but not many from Hermes as there never seem to deliver them
Chris
Week late..stating they had attempted delivery in Airdrie, Scotland. I live in Sunderland.
Phil
They got my item 6 days ago and they still have it! It's now 3 days late!!! Rubbish service and always have been
Martin humphreys.
Hermes are crooks and need shutting down, its a well known fact that the workers help themselves to our items and hermes do nothing about it.
Yvonne Ashworth
Unreliable service. Deliveries regularly late and delivered to wrong house.
Tania
Parcel should have been delivered on Friday & the tracker is still saying out for delivery!! They don’t even deserve 1*
Jake Wade
This is by far the worst delivery service out of them all, I've had parcels left outside other people's doors I've also had parcels "attempted" to be delivered when I've literally had no one cone to my door.