Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • Says delivered to neighbour what neighbour, what number????


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  • My heart dropped when I saw this was the carrier of choice. Rather collect my parcel on foot in China, then await on delivery from this company.


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  • My parcel was left in unsafe place and now I don’t know who took it


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  • Where is my parcel???


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  • You did not deliver my parcel. I’m not impressed.


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  • Said they'd tried to deliver at 11.45 rubbish no sign on cctv lies like a MP blatant


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  • This service is awful apparently you left my parcel in a safe place I don't have a safe place & you don't even leave a card to say where you left it this company is a joke you should be fined for every package you just leave hanging around


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  • What a joke. I now actively avoid buying from a company that uses Hermes as their delivery partner


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  • Is shocking how heroes do their delivering. Been 5 days now waiting for my delivery. Just read through my email and saw that it has been delivered to a neighbor. But which of my neighbors?. No clue. How do I get my parcel?


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  • Absolutely shocking service waited weeks for a delivery of a coat to now av to have a refund !! The coats nowhere to be seen


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  • Said my package was posted through my letter box when there is nothing there. No delivery was even attempted I have a ring doorbell and nobody even showed.


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  • Useless said they tried to make a delivery today at 1.25pm I’ve been in all day I’ve been waiting for this fire guard for days now and you expect me to wait even longer your company is aweful it needs to get its act together


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  • Absolutely shocking and disgusting service. I have been home all day and they attempted to deliver my parcel at 2.18 yet didn't tell me until 5pm. Amazon still saying it will arrive today hermes helpline (not manned) says tomorrow. Truly disappointing and I am not the only one who thinks it by the look of these reviews! Close them down! Utter joke of a company!


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  • I have NOT received my parcel you. It has been a month. Where is it. It's an Avon order. If it's not here within the next week bu will have Avon to investigate.


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  • Useless, can't talk to anyone, excuse changes from day to day, one day they say no one in, next time they say can't find address. 0 star would be more appropriate.


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