Dean
Says delivered to neighbour what neighbour, what number????
Natural Beauty
My heart dropped when I saw this was the carrier of choice. Rather collect my parcel on foot in China, then await on delivery from this company.
Maria
My parcel was left in unsafe place and now I don’t know who took it
Likan
Where is my parcel???
Richard
You did not deliver my parcel. I’m not impressed.
James
Said they'd tried to deliver at 11.45 rubbish no sign on cctv lies like a MP blatant
Wendy Smith
This service is awful apparently you left my parcel in a safe place I don't have a safe place & you don't even leave a card to say where you left it this company is a joke you should be fined for every package you just leave hanging around
Adam
What a joke. I now actively avoid buying from a company that uses Hermes as their delivery partner
Biggy
Is shocking how heroes do their delivering. Been 5 days now waiting for my delivery. Just read through my email and saw that it has been delivered to a neighbor. But which of my neighbors?. No clue. How do I get my parcel?
Cerrie
Absolutely shocking service waited weeks for a delivery of a coat to now av to have a refund !! The coats nowhere to be seen
Dave
Said my package was posted through my letter box when there is nothing there. No delivery was even attempted I have a ring doorbell and nobody even showed.
Kathryn Thomas
Useless said they tried to make a delivery today at 1.25pm I’ve been in all day I’ve been waiting for this fire guard for days now and you expect me to wait even longer your company is aweful it needs to get its act together
Sara
Absolutely shocking and disgusting service. I have been home all day and they attempted to deliver my parcel at 2.18 yet didn't tell me until 5pm. Amazon still saying it will arrive today hermes helpline (not manned) says tomorrow. Truly disappointing and I am not the only one who thinks it by the look of these reviews! Close them down! Utter joke of a company!
Nancy Eccleston
I have NOT received my parcel you. It has been a month. Where is it. It's an Avon order. If it's not here within the next week bu will have Avon to investigate.
Colin Hogarth
Useless, can't talk to anyone, excuse changes from day to day, one day they say no one in, next time they say can't find address. 0 star would be more appropriate.