Hermes reviews

Terrible service. How hard is it to speak to a human being

Should of received my parcel on the 28th of November,still haven’t received it.No update information been given.Terrible trying to get in touch with someone.

Still waiting on my parcel that should of been here on the 4th November

Absolutely unacceptable service no care or regards for customer services

You are not good..l haven't received my parcel for the past 10days and no customer care to communicate with ,that is too bad.

Relatively good. Not the quickest. But generally arrives.

Always late,no update

Never had a delivery when they said , tracking information hopeless.

No collection no update no way to contact. No use. I paid for clrction then had to take to a shop. I paid to avoid that

Booked a collection but not collected. Tracking is as much use as a chocolate teapot. No way to contact for info. Eventually took to parceldhop but I paid for collection. Last parcel was damaged. They're cheap but they're nasty

Absolutely shocking service from Hermes , why do companies use them ?

Its been 4 weeks still looking for my parcel, tracking no says its been delayed.

Wouldn't rate stall,worst delivery company out there,and if your parcel goes missing, be sure you will not get a human to talk to,just a useless robot passing you around

Absolute joke, they send you a picture of another house, claiming they've tried to deliver your parcel, can't get hold of anyone or try and get your parcel.

I was at home and parcel havent been delivered