Hermes reviews

No card left. So obviously hasn't called. Very poor service.

Appalling service after they lost TWO parcels. Unwilling to take any responsibility for their incompetence.

Worst courier company ever. No customer service. Impossible to contact

Why are this company still operating?

I’m only giving one start as you have to give one to be able to write a review. So disappointed with this company. Ordered a Christmas tree stand which was due to be delivered on the 19th of this month and there’s still no sign of it. Terrible customer service and completely unreliable

Mixed opinions with this company. I think it really depends on the professionalism and integrity of local couriers. I have had a number of items delivered damaged, items left on doorsteps without ringing the doorbell and more recently a lost birthday package, that is still in the process of being tracked and delivered 10 days after posting. On a more positive side some couriers are helpful and courteous.

Appalling service. Always a excuse for late delivery.

Becky our local delivery girl is great, always cheerful and polite and very hard working.

Keep delivering to wrong Address despite correct delivery address details!!

Their servis is poor and the tracking is non existent. Can't believe that Amazon still uses them. This is second time, they have lost my returned package. The tracker identifies the package was handed at the counter ... and that is it.

Absolutely useless and impossible to speak to someone

Absolutely shocking service and very poor

I’ve been waiting for a parcel since 11th Nov. It’s now 23rd. Absolutely disgraceful service.

Useless deserve no stars. Company needs shutting down

Worst courier company about and sbould be shut down. In the past 2 months ive had about 7 parcels disappear or turn up between 3 and 4 weeks late and then just get dumped at front door. No chap at door or nothing... would never choose to use this company.