Hermes reviews

I'm in England brought an item addressed to Canada ?

Very disappointed, my parcel went missing. No is helping. Every time I phone , I start explaining all over again. They don’t even get anything sorted. I will never use this company again. Very disappointed

I have decided that any orders that I do online and if they use Hermes as delivery I will cancel that order..YOUR SERVICE IS VERY POOR...PLEASE CHANGE YOUR NAME THE REAL HERMES WOULD BE TRULY DISAPPOINTED AND ASHAMED...HE DID THINGS QUICK YOUR SNAIL SLOW..

Still waiting for my package. ??? Unbelievable.

Wow! What an absolute shower of rubbish. I’d give a minus rate if I could. I pay for a 2 day delivery, and 7 days later, still no sign of my package, and no way to speak to a human. The most disgusting service I’ve ever known. Your automated tracking service is beyond a joke. You should be ashamed of yourselves.

Rubbish service if you can call it that they're in it for themselves. I've been waiting since Nov 5 for a next day delivery and been told "Delay due to major event"... an event that doesn't prevent them from managing to collect additional parcels to dump at their hubs and get paid for it. Surely they should not take further jobs when they can't move what they've got already. I see others have had the same problem too. No star from me but obvs won't accept so 1 to review

Supposedly tried to deliver on the 21/11/21. Must have been a very quiet delivery driver as we live in a small terrace and were watching rugby all day in the room next to the front door.

Awful services. Leaving stuff in my front garden without putting note through or emailing to let me know they put it there! Only found out as I tracked the item through ebay and it said delivered. Awful delivery service

This is an absolute joke...I've been waiting to receive my parcel for over two weeks. O never heard or received any notification from Hermes saying that you were delivering my parcel and I just find out that you're sending my parcel back ...you service is really bad and I'm making that everyone knows about it...I'll send a message to all my network to tell them about your poor service

Absolutely useless, pretending to attempt delivery & no way to contact them, this is the second time in a week, shocking … minus 2000 stars

Late packets regular occurrence, dumped in full visibility, door neither knocked or bell rang. If I could give zero ? then that's exactly what I'd leave, so to sum it up this company delivery system is utter rubbish. And the staff are equally rated complete and utterly incompetent.

Tracking information is terrible, you may assume you don't care about customer

Good tracking facility

Ten days to return a small package back to seller. Really??? Delivery from seller to my home always good though.

I don't know how this company is still operating with such a doo doo service