Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • Parcel not received H01LFA0045316114 No update Not contacted Where is my parcel ? please?


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  • How Hermes continue is beyond me, who else chooses to store items for 24hrs (and lose like they have with my item?) instead of delivery item a day early. How is that sensible business, Paying for storage facilities to intentionally delay items.. Is seller tells me they using Hermes I wont make purchase


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  • Need to be closed down, very poor communication, most people do the job then get paid, if this happened to hermes, they would be out of business, to say they handle people's paid for good, not impressed at all, told 8 Nov, still waiting,


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  • A total waste of space and if my time, Hermes are sitting on 2 parcels for days. Apparently I can't give them no stars so they get one, which they don't deserve. I will not purchase on line from companies that use Hermes in future.


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  • Sent parcel 20/10 /21 a month later still at depot. You can't even speak to anyone. Will not use again have lost money through this


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  • Said tryed to deliver parcel i was in all day


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  • Poor service. Lost packages, items returning to sender without any reason...


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  • Very bad courier company,in past 2 weeks missing 3 parcels,never use it again and not recommending to anothers


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  • Can track every day all the way across America, get to UK and all tracking stops!!! Don't know where my parcel is now!!


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  • Totally useless !! Says out for delivery wait most of day then changes to delayed at 8pm at night !!!


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  • Hermes not reliable to many parcels get lost or badly delayed.or say delivered when it has not.? Very hard to contact them.


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  • Cannot recommend hermes my parcels are always delayed or lost. Tracking is a waste of time. Also unable to contact them.?


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  • Unreliable company, very often send wrong messages to customers saying that company tried to deliver the items? What was the reason for the non delivery? Some of its drivers are very unprofessional and leave the parcel some where in the garden without knocking the door. I think it is time to monitor this companies activities by a government organisation ie Ombudsman responsible for these sort of business activities or trading standard officials.


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  • If there was a negative option I would use it


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  • My recent experience of Hermes is awful. Left porch open yesterday so they could leave parcel. Allegedly tried to deliver? No note left. Have waited in all day today no parcel. Will not purchase from anyone using Hermes again


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