Hermes reviews

Received a card through my door saying delivery attemp was made but they couldn't find my house even though they left a card

Totally unreliable, deliver if and when they feel like it !

Item down as delivered, item was NOT delivered.

Bad tracking info!! Slow delivery, I know royal mail can be slow but waaayyy better than Hermes.

Parcel was due Wednesday, it’s now Saturday and still no parcel

The worst delivery service

If only I could give zero stars - customer service a joke, £6 a phone call, no current up to date information. Been waiting 4 days from last update. Why do retailers use them!!

The worst delivery company ever! Every parcel send through this courier get lost already got three missing, very disappointed never aloud my parcels send through this service again awful even one start is too much

Your GPS / postcode tracking systems are not up to date. I live in a new build house and you cannot find my property as it doesn’t exist on your system. Every other delivery company finds my property but not Hermes. I have not received 7 items in the last month including a suit for my husband for our daughter wedding. Given so many retailers now use Hermes I am reluctant to buy online and find myself returning to the high street. Please update your Google GPS tracking systems

Absolute rubbish could not even deliver my parcel

Absolutely rubbish delivery company.

Very poor information

A week later still nothing. Hermes, sort it out

Never deliver on time

By far the worst possible service possible. Who else stores items for 1 day to ensure wont arrive early then like my item they lose it... Terrible. I will never knowingly use this joke courier service