Hermes reviews

Supposed attempt deliveries on two occasions and instructions to leave with a neighbour i was in both times never heard any knocking on the door and nothing left with the neighbours, clearly in too much of a rush and by the ratings I am not the. Only one

No service , tracking has insufficient detail, “On Hold” is unhelpful, no easy way of finding out the status or estimated delivery

Never had a parcel on time ever.

There parcels just take forever to arrive. Useless

Terrible service parcel should be delivered but hasn't been

Always leave parcels in a bush in full view of a busy street and make zero attempt to ring the door bell and then take zero responsibility for missing parcels. I no longer order anything that is delivered by hermes

This company is ridiculous. App says my parcel was delivered today and left in my porch. There is no parcel and have also checked with neighbours but nothing. Try to talk to someone about it and cant get a real person, and tge live chat thung says my postcode and tracking number dont match do apparantly my parcel doesnt exist. Dont use this company

Nearly a week late and no idea what’s going on!? Heard nothing and no update. Poor, really poor, and Amazon aren’t much better!

Every parcel is late . My latest parcel has been out for delivery for 4 days and still no sign of it

I’m still waiting for a parcel since October

Hermes Lost my parcel a week ago. 2nd parcel due, still no sign! Shocking service....tracking means nothing. Do not use this company

Still waiting for a parcel dispatched from 25 miles away on Oct 25th it’s now the 8th of November!

Saying they attempted to deliver when they didn't

My parcel should arrived at is destination on November the 5th , today is the 8th and I have no idea where the parcel is !!!! No updating at all

Never in my entire life have I dealt with a company like this they just don't care . I told them exactly what l though which is they're about as much good as a chocolate fireguard . I won't ever use your company again nor would l recommend you to any one. Your whole company needs a dam good shake up and totally staff revamping from the lowly brush sweeper to top executives the whole lot want sacking. Plus I begrudge you that one star as you don't deserve that you should have a minus button on there