Hermes reviews

Absolutely abysmal service, never held accountable. Said would deliver next working day on Tuesday its now Friday and no word. Not even worth 1 star

Missed delivery, although I was at home. No card left with tracking number. Can't contact hermes with tracking number. When I finally got number it does match my postcode.

Ordered my items on 5th and expected delivery date was 8th Nov but did not receive till 12th Nov. They list it in transit. Worst service ever!!!

No regard to the parcel that are delivering treat them like rubbish

This site's Useless, and no delivery window just all day before 10pm.?

I was expecting a delivery on the 11 no sign of it arriving and no info on when I'm likely to get it . I really dont understand why people even use this delivery service customer servis is 0.

There is no sign of my parcel. Hermes claim my parcel was delivered - at midnight. Thankfully I have CCTV which proves no delivery has even been attempted. No response from Hermes. Looks like it'll have to go to small claims court...

Worst delivery service ever.

Yet again another parcel being delivered by Hermes is late, the seller says its Hermes fault. This isn't the first time this as happened with Hermes. Keeping there tracker up to date seems impossible to them. I think they got steam driven computers. Why companies use Hermes is beyond me.

Failed to deliver parcel, and did not leave a note

It take soooooo long to get here

My delivery lady is always on time, goes beyond her job description to make customers happy by leaving parcels with neighbours and is extremely polite and kind.

Tracking information is useless " your parcel will be with us soon ". That tells me nothing. I want to know when I'll get it.

I dont like these companies. They think its acceptable to throw parcels over your gate or put parcels in your half full recycling bin and not leave a card to say its been delivered. My parcel nearly went to the recycling lorry. Not happy at all

Won’t up date says 2nov it’s now 9 th nov !!