Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • One word ...dismal


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  • Said my parcel was put in my porch , it’s nowhere to be seen, my house doesn’t even have a porch so god knows where it went . No note or house number where it might of been left . Will be looking for compensation if it does nor turn up !


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  • They lost my package...


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  • The poorest corner company in the planet


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  • Really poor trying to track a parcel and no one to contact apart from a computer. No idea where my parcel is


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  • The delivery driver is a absolute moron, miss delivers my item, and I do not know where it is. Absolute idiots.


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  • Delivery services is kind of disaster impossible to call customer service


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  • You are a joke and not even worth one star. I will never order anything again that will be delivered by Hermes.


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  • The worst parcel delivery company on the UK. I dread it when a company tells me they are using Hermes to deliver my stuff as I know from past experiences there will be a problem and yes again today they have failed to deliver as promised.


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  • Next day delivery……..?? It’s 4 business days now…. Utter rubbish


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  • I normally have an excellent Hermes delivery man, who I can't complain about at all. At the moment I am waiting for panels that should have been delivered on Saturday or Monday. They are still not here. The tracking system isn't updated regularly enough. I have been in touch with Next who I ordered from and they are no help what so ever. I am totally in the dark about what is going on. If a a pacel from Italy can get here in 3 days. Hermes have no hope.


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  • Delay after delay 10 days still not here posted in UK to deliver in UK


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  • Supposed attempt deliveries on two occasions and instructions to leave with a neighbour i was in both times never heard any knocking on the door and nothing left with the neighbours, clearly in too much of a rush and by the ratings I am not the. Only one


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  • No service , tracking has insufficient detail, “On Hold” is unhelpful, no easy way of finding out the status or estimated delivery


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  • Never had a parcel on time ever.


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