average from 6932 reviews
Donna Nanton
My delivery lady is always on time, goes beyond her job description to make customers happy by leaving parcels with neighbours and is extremely polite and kind.
Annie
Tracking information is useless " your parcel will be with us soon ". That tells me nothing. I want to know when I'll get it.
M ross
I dont like these companies. They think its acceptable to throw parcels over your gate or put parcels in your half full recycling bin and not leave a card to say its been delivered. My parcel nearly went to the recycling lorry. Not happy at all
Raine
Said my parcel was put in my porch , it’s nowhere to be seen, my house doesn’t even have a porch so god knows where it went . No note or house number where it might of been left . Will be looking for compensation if it does nor turn up !
Gary Constant
Really poor trying to track a parcel and no one to contact apart from a computer. No idea where my parcel is
Hayley
The delivery driver is a absolute moron, miss delivers my item, and I do not know where it is. Absolute idiots.
Andrzej borek
Delivery services is kind of disaster impossible to call customer service
Patrick Simmons
You are a joke and not even worth one star. I will never order anything again that will be delivered by Hermes.
Andy
The worst parcel delivery company on the UK. I dread it when a company tells me they are using Hermes to deliver my stuff as I know from past experiences there will be a problem and yes again today they have failed to deliver as promised.