Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • They never deliver on time thing I order are always running late


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  • I ordered 2 items over a week ago and part of the order comes the next day but the other part is delayed from the same shop doesn't make sense sports direct should stop using them


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  • Excellent service evert time


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  • Hermes are by far the worst courier company. The past 2/5 past parcels haven't arrived and the other 3 were hugely delayed. Really disappointing service.


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  • My parcel is still with hermes. Last update 23/10/21. Nothing since. No delivery, no explanation. Absolute rubbish service


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  • 3 of my parcels were lost at their sorting hub. Will never use hermes again!!


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  • Nothing positive to say, 9 days later still no parcel ?


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  • My advice, use royal mail or DPD. It's worth paying a little more for a better service


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  • 3 times,on separate occasions my parcels have been "delayed due to major event" then have took another 3 to 4 days to arrive..I beg ebay sellers never to use hermes...far to many parcel delays...or just go missing..horrendous company..how are they even still running as a "delivery service"


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  • How this company survives with such poor reviews amazes me. Late again, piss poor tracking again.


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  • Took over two weeks to deliver my parcel then when I in returned it to the sender!! Impossible to speak to anyone about it and the online chat is a joke. Well losses off as I really needed this urgently. If there was a ‘no star’ option I would have rated that !


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  • Terrible Say they have a time slot for you and don’t even deliver on the day Paid for next day delivery and I don’t even have my parcel 2 after ordering


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  • I was expecting 2 bouquets of flowers to be delivered today for the anniversary of my mother's passing i paid extra for express delivery to ensure they arrived on time and now because of your mess up my flowers will not be going on the grave today 05/11/21 the day of the anniversary


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  • I was today 5/11/21 expecting a delivery of 2 bouquets of flowers for an anniversary to lay on a grave memorial today but because of your mess up i have now missed the anniversary even though i paid extra for express delivery


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  • the worst, I prefer Royal Mail I mount a lot more. two weeks that they have my package, they still don't bring it to me


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