Hermes reviews

you have had my package for two weeks, and you still haven't brought it to me

Got to hand it to hermes, they are the absolute best at doing things badly!

Worst delivery company going.

What a complete shambles this company is ,next day delivery but still haven't received 7 days later and can't find out why. Avoid at all costs.

Parcels always delayed

It says package received, but I didn't receive anything.

Guy came gave me my package and ran! When I got in I seen it was open underneath and I didn't need to break the seal to open it half the contents gone! It was literally 30 seconds had passed I've gone looking for the guy and he's gone. Absolutely ridiculous service!!!!

Absolutely rubbish..parcel to big for local delivery..put back into hermes network never to be seen or anymoe tracking info ..must be in an alternative universe or a hermes employees garage...

Absolutely shocking company its self dime drivers no issue but the company needs shutting down its shocking how bad they are no communication no updates takes weeks for a delivery to arrive they have been expecting my parcel for 2 weeks now still nothing

Tracking info is not correct, they say they attempt delivery, three people in the house 24 hours a day, taken I. Many other parcels but they say they have tried to deliver twice, no cards left, no attempt to contact, had to leave one star as you can't leave none

They don't even deserve 1 star.... Absolute joke lost my parcel.... Try speaking to a human impossible... Automated service a waste of time.... Only use if your prepared to loose whatever it is your sending... NEVER send anything of value.... Customer service what service its a stupid Automated system total farce.. So if these comments do get read please reimburse me with my £25 lost parcel but I very much doubt a human will bother to contact me...

Waste of time does not update tracking

They’ve had my parcel about 10 days and nothing, not delivered, just says they’ve got it. Useless

Lost my parcel, absolute nightmare, trying to contact anybody through the customer service helpline nearly impossible rmtook 3 months to get value of goods lost refunded. No recognition of time spent trying to resolve issue. Will not use again.

The last two times my parcel has been late which isn’t good enough I’ve paid for it to come on a certain date I would like it to be at house by then no excuses cos what am I paying for?