Hermes reviews

Posted parcel shop Wednesday morning, still at parcel shop Thursday evening.Poor

Initially said they attempted to deliver but nobody home… A big fat lie. I was working from home so was in the whole day… now 2 days later the tracking details are still the same with no update even after speaking to customer services.?

Worst couriers ever. Slow. Damage to parcels. Missing parcels. How are you still in business?!! I would give zero stars if I could. Be better!!!

My parcel is stuck . The tracking is not moving saying " delay due to a major event " . No customer service at all. I will stop using Hermes. Very frustrating.

Would give 0 but not an option Worst delivery company in UK loose everything....can't speak to any body apart from a stupid robot

Apparently they tryed to deliver my parcel 2 to a business open from 9 til 5 at 20:00. You'd think they would try during the day. Utterly useless

He leaves orders with other neighbors and leaves no information with whom. This is a joke for me to have to walk all the way looking for my order

Your tracking system is totally rubbish

I've been waiting for a package since yesterday, I haven't received it today and it's not the first time something like this has happened with Hermes

Absolutely terrible service an there track my parcel service isnt much better, I wont be ordering anything of the internet again that requires Hermes doing my delivery

Lost my parcel, no explanation, no excuse app still says it's on its way. Thought Yodel were bad but looks like they now have competition. V poor.

50/50 chance of getting item. Sometimes item arrives other times it doesn't. Tracking normally says "we have the parcel" no matter what

Have been waiting nearly 2 weeks for my parcel have tried to find out the delay but no help or answer its a disgrace

Awful- several days late in delivering a parcel from vinted making me look like a bad seller!

I don't think I've ever received a parcel on time from hermes, some orders have been repacked with things missing in the past. The only reason I give one star is because the local delivery driver is really nice.