Hermes reviews

Hermes dropped our bulky parcel to our neighbours yard so we can not reach it. She is not at home and it is all getting very inconvenient now. The wrapping is broken by the impact and it will be not easy to store it nicely now. When I opened the door ca 30” after the doorbell, the parcel was already down and I was told that I was too slow!!!! I will NEVER chose Hermes for my deliveries!

Never usually have an issue. Parcel delivered yesterday bang in the middle of the estimated time slot. Pleasant driver.....

Hermes/Evri can't deliver a fart let alone a package. Tracking is utterly useless, and sometimes false. I would give it zero stars.

Several orders have gone missing at the very last minute and as a result I’ve had to reorder my items at additional cost. The previous order that was lost cost additional £60 to order the same item, which was on a deal. Hermes are by far the worst parcel delivery company. I will never use them again.

Hermes/Evri couldn't deliver a fart. Their tracking is often false, and they mishandle and lose items, making false claims as their whereabouts and deliveries. Amazon should get shot of these fakers and losers, but alas won't.

Never ever use again I send parcel by next day delivery and it was for Eid so my everything was wested

it's the second time they don't deliver my package, they say it was but there was no one, very bad delivery company

Never had much trouble with Hermes the odd blip people should remember Hermes process thousands of delivery daily you are bound together some losses and quite possibly not always Hermes fault keep up the good work Geoff

Got notified delivery couldn't be delivered when they called Lied as looked back on camera no attempt to deliver hate lies

My parcel was delivered to my property that has a white door. I don’t have a white door

Claim to have attempted delivery when it didn't happen. Absolute shambles of a company

Terrible service my parcel has been lost in the post Ordered many many weeks ago on depop and has been in transit for 18 days and any tracking websites say the parcel hasnt been received by Hermes but some do? Absolute woeful

Apparently my parcel is by the greenhouse!!!! I don’t have a greenhouse

Worst service ever

One word.. appalling, I will never again buy from anyone using Hermes as their courier, tracking info changes from out for delivery to “ on hold” to delivery attempted when it WAS NOT, unable to get and sense out of their “robot” on live chat or get anywhere at all by ringing the number, disgusting customer service , this company shouldn’t even be still trading, sellers on sites such as Amazon need to stop using them or risk going out of business!