average from 6932 reviews
Adecli
My parcel was delivered to my property that has a white door. I don’t have a white door
Ak
Claim to have attempted delivery when it didn't happen. Absolute shambles of a company
Sam
Terrible service my parcel has been lost in the post Ordered many many weeks ago on depop and has been in transit for 18 days and any tracking websites say the parcel hasnt been received by Hermes but some do? Absolute woeful
Gayle
One word.. appalling, I will never again buy from anyone using Hermes as their courier, tracking info changes from out for delivery to “ on hold” to delivery attempted when it WAS NOT, unable to get and sense out of their “robot” on live chat or get anywhere at all by ringing the number, disgusting customer service , this company shouldn’t even be still trading, sellers on sites such as Amazon need to stop using them or risk going out of business!
D Lyon
Your tracking is not up to date with delivery. Shows item still in depot when it is out for delivery with no time arrival info.
Chanelle Nefdt
It says parcel was delivered but never received items worth €50. Disappointed and will never use this delivery service again
Willie Morris
Waiting 3 Weeks for delivery of Items From pick up date Can’t even find a Tracking Number Brutal service
Brian Hughes
Ordered an item via Amazon Prime next day delivery. On the delivery day the tracking just keeps saying it's at the delivery station but not out for delivery. What is going on ? It looks as if im not going to get my Amazon prime next day delivery. Hermes hasn't changed one bit.
Yovka Ivanova
You are very bad. You constantly lie to people. I have a camera on the door, no one has come. 6 days you can't bring me an umbrella