Hermes reviews

company doesn't take it seriously, they put it as delivered and disappear with their product

It appears as delivered, but the product was not delivered to my home

Very poor service. Two consecutive days wasted for a parcel supposed to arrive yesterday saying Delivery attempted. Today same story. No one as actually turned up as checked CCTV. Do not order anything from comfy night as they keep using Hermes UK for delivery and Hermes UK is extremely unreliable. Also same story for a similar item was ordered in January but never arrived.

CONSTANT PROBLEMS, PACKAGES ARE LOST CONSTANTLY!!!!

Received a message to say delivery had been attempted but no one in, we were in and our cameras showed no one called at the time stated. Have now received a message from seller to say they’ve been informed that the item has been mislaid and are issuing me a refund.

according to the tracking number, I was supposed to receive my package today, from 13.00 to 15.00. I stayed at home all day and waited, but I did not receive anything, the courier did not come. H01N5A0088021512

Again, didn't receive the parcel....

Bad ever company you wait for weeks

They deliver somewhere else instead of at original address! I missed my parcel! Irresponsible service

Left parcel in the open on a door step on a public street. Then describe it as a 'secure porch'. Even their own photo contradicts this. Stolen! Is this worth even one star?

Worst courier ever. Just lie all the time about delivery’s.

10 out of 10 for customer service.

Hermes advise that they attempted delivery. At home all day and I or my dogs didn't hear anything!!

Had my parcel for over a week with no updates, still don't know if I'm going to receive it

Slow to show updates others much faster