Hermes reviews

Hermes lost my £800 jordan 1s that i bought through a trusted seller on depop. was meant to be next day with a tracking number however it was apparently lost at a depot and a sweep of the depot didn’t find the parcel. waited over a week to hear anything back and still no one has got in touch. unfortunately i have had to refund the item so the seller now has no shoes nor the £800 i paid him. hermes needs to be taken to court.

Absolute joke stole huge parcel after getting to depot just vanished out of thin air

I've been having parcels deliveries to my home for years now.Hermes is very slow,every time I get tracking info & it says Hermes is delivering I think,oh no here we go another extremely long wait!

Absolutely abissmal service, I always have to wait for deliveries and subsequently let my customers down due to their poor service

Never had a delivery on time from them. They send message delivery on route then never turn up, very poor.

How is this diabolical company still going? Ordered UK item Sunday. With Hermes Tuesday. Advised delivery will be Thurs to Sat. Saturday morning, advised delivery by 8.00pm. Gave up my usual Satuday night out to await arrival of package. Advised after non-arrival - running a little late, delivery now next 1-4 days. What a shower of a so called company, avoid at all costs. I've had big problems every time just about every other time a seller uses this dreadful courier. Annoyed you can't give them zero stars!

Hermes can be hit and miss. Parcels that I paid next day delivery would take a week. Updates are sporadic. Parcel not delivered due to a road closure nearly 24 hours ago . Suppose to arrive next day and needed for a birthday present. Too late as I had to buy another item locally. Ordered from Debenhams online. Overall I would probably give 2.5.

Supposed delivery at 10.06 and 11.06pm. No way was this done. Clown

Very bad service, terrible bad, many lost parcels

My package was delivered in an inappropriate place (communal hallway) and the item with the packaging was damaged!

Claimed they attempted to deliver parcel twice on same day yet i was working in kitchen which overlooks front garden during the times they claimed they attempted delivery and when phoned local courier they never answered or try to deliver next day causing us lots of problems but we have had many bad issues with this courier here once parcel turned up 2 months late

They charge pennies cheaper than Royal Mail but the operation is dire. Avoid Hermes all time, buy quality, buy British, use Royal Mail!!!!!

Use Royal Mail every time!!!!!!

Amazon tracking has herme's making 2 attempts to deliver my parcel. Pack of lies. I was in all night and no attempts were made. I checked your tracking last night and this morning andit showed the courier hadn't even got my parcel yet I took screenshot of this so it pointless you changing tracking to suit your narrative. Just deliver my package. John.

Three parcels were due driver took photo of two don't know where my parcel is and now its claimed its been delivered. I've got his picture and registration details and will be xlaimi g my money back really pissed!!!