Hermes reviews

No explanation apart from major incident slowing us down ?? What the hell does that tell me

I bought an item and did not receive it

Still not got my parcel

Hopelessly useless, keep saying they delivered and several times, I have asked Amazon not to use Hermes to deliver my product, it's a poor service for an Amazon prime member. JJ

Terrible service been waiting almost a month for my parcel and they still ain't delivered it due to silly spillage! It dosnt take weeks to clean something up!!!!

what is the point of informing me at 12 you are delivering at 11. Alsoe waiting two weeks for next day redelivery this is no service at all

Hermes email me to say they left my parcel in my porch way when I don't have a porch way, they never left a card and when I inquire about the delivery they say they don't recognise my post code or the tracking number this service is a absolute nightmare

We have parcel will be soon ? Lol sooner or later ? How vague !

Multiple breakages deliveries returned to me for no reason losing me customers parcels lost. Will never use again!

Seems like only unhappy people leave reviews so to redress the balance I have to say I’ve had very few problems. Some really nice couriers delivering to me. Customer service however leaves much to be desired as it’s nigh on impossible to speak to anyone .

Very bad information.i waited in 4 days for my delivery ..hermes had my parcel 6 days!

I would never choose to use such a bad company

It seems Hermes have a terrible reputation but in the last year or so I have sent maybe 12-15 parcels via eBay packlink and they've been faultless?

Keep saying you have divered when you HAVEN'T - possibly the worst couriers in the UK

Worst delivery ever Lost first delivery went to Rugby instead of Hayes when eventually arrive smashed to bits including box. Reordered goods 5 days ago silk not seen head or tail of it and according to tracking Hermes don't have it! Any company using Hermes as there couriers will not have my business.