Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • Absolutely hopeless!!! A carrier pigeon would be more effective


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  • This has got to be the worse ever courier service .Waited in all morning ,for a delivery then received a email saying I was out,not once but three times ,when clearly I wasn't. This isn't the first time this has happened ,that a parcle didn't arrive ,never to be seen again .AVOiD !!!! 4 star rating my arm pit ,looking at these comments ,I wouldn't even give them one star.


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  • Dreadful service. Packages falling to prices and so wet puddles on my floor! No response to complaint. Diabolical not worth 1 star.


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  • Absolutely disgusting service, I won't use again, sent 24 hours, still not been delivered a week later, don't waste your time and money


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  • Ordered a component for my car you picked it up Monday here iam on Friday morning and still haven't received it going to cost me more money now and still haven't got component supposed to be here by Wednesday and still says on tracking that it's at the depot never use hermes again apsolutely rubbish


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  • Said it was delivered, i was in all day no show. Not the first time my parcel has gone missing.


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  • Been at the local depot for the last 6 days.


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  • The servis is less then poor! Lost parcels, not working g customer service. No number that you can dial to talk to human rather then prerecorded messages. In our area parcels ussually are not delivered to right addresses. Even if they are noone is bothered to knock to the door they just dump them around the property ie: behind bins, marking it on tracking as they've left it in safe place (?) The only company which gives constantly problems with the delivery. Need to look for the parcels and chase the deliveries constantly


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  • Never deliver on time or say they tried to deliver when they haven’t


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  • One of the worst delivery company ever


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  • Many of the drivers are so unprofessional and lazy


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  • Terrible service.. always late.. when I'm not in they won't leave with a neighbour and I'm always at work I can't take the day off in the hope it may arrive... Now I've not received a £150 present for my son saying it may be lost in the post!!


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  • Totally unreliable. You will not get your parcel. They won't tell you what happened to it. Good luck if you use Hermes. Can't rate minus won't let me.


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  • Useless, late and no information


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  • Why do they lie? They say that they attempted to deliver but I was in all day. Waited in and kept looking out for them,nobody buzzed my flat from the main entrance..they also damaged another parcel,so the company had to send another one out. I don't rate them at all now they lied,saying they attempted delivery when I know they didn't...I've give them a low rating,but I rate them 0 ..had no choice to rate them unfortunatly


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