Hermes reviews

They must be making a fortune by sending the lost items to auction as I have had numerous parcels go missing and they refuse to issue compensation. Hermes are as competent as the British government so get a Zero score from me .

By far the worst courier service on the market , they have lost my parcels in the past and I got no compensation. They deliver to wrong addresses but this is what you get from a cheap service . 0 out of 10 rating from me .

Disappointing service. Parcels go missing and Hermes says they are investigating but nothing is ever done on their side. Third parties always resolve issues but never Hermes.

Says parcel been delivered, never received the parcel. Despicable.

Twice in a week the courier from Hermes left deliveries (both electrical items) on the doorstep in the rain and marked the items as "delivered securely to your outbuilding". We don't have an outbuilding. Both items subsequently disappeared and Hermes don't want to know!

Got to be one of the slowest delivery firms out there, might be cheaper then the rest but the service is poor.

I am trying to track my parcel on your site, and all it says it will be with you soon, what is that supposed to mean. I want to know when I can expect my parcel and what your procedure is when I am not at home when you deliver.....

Absolutely ridiculous service as always by hermes. You wait in all day for your parcel to arrive. Just to be told in the evening that it failed to deliver and they'll try the next working day. Well thanks for a complete waste of 2 days now as tomorrow I'm sure I'll have the same issues. Disappointing is an understatement

Worst delivery, no response whatsoever! Avoid

Absolutely ridiculous business sent 4 separate parcels in 2 month 3 of these VANISHED .....there obviously pinching these at depot!! As all got posted to reputable companies.. ABSOLUTE CROOKS

I been waiting for my package and the delivery man did not came to my address or call me. I was working on the Sunday morning that the delivery man said that they couldn't get into the building.

Poor service. Says parcel delivered but no delivery as we stayed in all afternoon waiting. Unable to talk to anyone only automated who keep telling us parcel delivered

They are saying they have my parcel but can't deliver due to a major event ???!! I ordered this as it could be delivered by Saturday for a birthday present. Nobody is ever held responsible at Hermes. I have 1 very disappointed little girl . They don't care less. I wish businesses would take heed and stop using this sham company.

Shocking service ... taken 2 weeks and still no sign of my parcel !

Awful.. 3 parcels delayed and no update since last week.