Hermes reviews

What a slow courier service. Terrible ?. I could have walked walked with the parcel and delivered it myself quicker. !!!!!

My parcel never arrived! Can't find who to complain to! Bloody useless!

Poor service. Unable to speak with a representative. Had message to say delivery attempted. Was home and nothing on my CC TV cameras, unable to speak with any one, after multiple attempts on phone. Very poor service. Icons don’t work on their website

Expected my parcel a day ago, I got nothing. WHERE IS MY PARCEL????????

I sent my package a week ago and paid for next day delivery. They tried to deliver the package to a business address at TEN OCLOCK AT NIGHT. They have not yet attempted redelivery, despite me calling them yesterday morning. My package thus lies in the ethers somewhere, untraceable. ABSOLUTELY DISGUSTING SERVICE. *** A V O I D ***

Every other courier leaves parcels for me in a safe place but your company doesn't bother, just unnecessary hassle for all ...

Hermes have a bad reputation because they are useless. Packages are either late or lost.

Fantastic service , friendly efficient drivers .

Lost first parcel, then unable to track replacement

Hermes have gone down in delivery rating takes 4 days to collect a return and you receive a parcel for delivery and we don’t get it for 4 days even though you’ve requested next day delivery

the service is really poor. the worst delivery company.

Poor service. Unable to speak with a representative. Had message to say delivery attempted. Was home and nothing on security cameras, unable to speak with any one, after multiple attempts on phone, to sort out!!

They keep losing my parcels and no compensation. Also there is no customer service whatsoever. You can't contact anyone!

Payed for parcel to be delivered by a certain day and it did not arrive. Shocking service

Updates are terrible, and help line gives you no further information Won’t use again!