Jen
If I could give this zero stars, I would. Seriously.
Matt
Without a doubt this is the poorest service with the most incompetent people I've ever known.
Gavin
I've been advised via phone notification that Hermes attempted to deliver my parcel. They did not attempt this and did not leave a card through the door.
Cat
Just lies about deliveries - said attempted delivery but never did - today website says “business closed unable to deliver” - we’re a regulator terraced house!!!
Fiona Bowie
Parcels always late and damaged by rough handling most of the time
Elaine
Ordered from eBay ...tracking States delivered item not received or left with neighbour .we have video door bell and no delivery in our events log...this is not first time we have had issue with Hermes delivery ...if had known Hermes was courier would not have ordered ..not the service expected ..very disappointed as cannot contact them directly .
Tracey Calvert
Parcel lost. Said delivered despite precise location being pinned and alternative instructions given.
Jay
Terrible delivery service parcel left on door step and got update saying it had been delivered securely to my household which is a lie get home to see that my parcel has gone from my doorstep worse delivery company ever!!!!
Chris
Parcel delivered to a Neighbors, but which!!, terrible service.
Robert Breslan
Never updated properly. Company still somehow loses track of parcels.
Robert Breslan
Awful company, drivers tamper with the mail, company does nothing about the complaints. Dont understand how this company is still operating.
Rebecca
It’s showing nothing I’m so disappointed if my order don’t come I’m never Rosing from here again pls I need me order
Richard
Absolutely rubbish.. never use myself the late with everything. Package's end up damaged.. and this time sent my parcel to wrong sorting depot.. avoid!!!!
anita grist
After waiting over a week from the first promised delivery date I have just received an email telling me that my parcel has been delivered. It hasn’t. The retailer has also been told that I have received delivery. I haven’t.
Kevin
Worst courier ever. Tracking is never up to date was told it would be a 10 day delivery 16 days and still waiting and can’t get to speak to someone. STAY WELL CLEAR OF THIS COMPANY