Hermes reviews

Always dread seeing something is being delivered by hermes . Never had anything on time . My current parcel im waiting on is 2 weeks late ?

Had one delivery that had been stood on, it had a dirty boot print on it! Also had parcels left on the ground outside our block of flats with no attempt to buzz the flat number. If I'm being sent a parcel and I find Hermes is the courier I prepare a refund request because I know I'm going to be disappointed.

Tracking information poor

Missed a parcel guy put a blank card through the door what's the point? Still waiting for the item to be delivered and its past the due date. Tracking is rubbish.

My package was meant to be here on Friday no show and then my package meant to be here by 3 pm nothing never use or recommend Hermes the worst

Same as all these other awful reviews no parcel shown up yet cannot get past terrible automated woman who wont accept the tracking number on my order cutting me off ridiculous system

Abysmal service, sent emaol no answer, tried ringing automated helpline, fails to recognise tracking number Do not use Hermes is my ad ice

Don’t ever arrange a collection. I can laugh about it now, but a 12 hour collection window is bad enough in 2021on topped by a bone collection. No communication, nothing, no call centre or online help. I even tried a Twitter message and have never received a reply. Cheap for a reason and really not that cheap if you shop around.

I'd give it less than 1 star if it would let me. Tracking says my item is out for delivery on Monday. It's now Wednesday and I'm still waiting. No-one to contact directly for an update. Useless would be an understatement

Not the above average service you would expect, use quite regularly the next day service, which it is not, never gets top destination by next day. Tracking service is never up to date, and final notifications take forever. Drop off shop ideal, close by, friendly staff, easy shop printer service for labels.

Dropped off parcel at hermes drop off shop on the 3rd of September. Got usel ticket starting with letter P then 7 didget numbers. parcel still not arrived trying to get tracking but evert time I try I'm asked for 16 didget number getting no response.

Today is wednesday, no updates since last sunday..

Horrible service very slow on updates and delivery parcel came and it was thrown over wall disgusted will never use again

Repeatedly they deliver to a wrong address. And then eBay refuse to refund me, because Hermes say they have delivered. Absolutely atrocious service.

Totally lost package!! Will never use them again.