Hermes reviews

Never updated properly. Company still somehow loses track of parcels.

Awful company, drivers tamper with the mail, company does nothing about the complaints. Dont understand how this company is still operating.

It’s showing nothing I’m so disappointed if my order don’t come I’m never Rosing from here again pls I need me order

Absolutely rubbish.. never use myself the late with everything. Package's end up damaged.. and this time sent my parcel to wrong sorting depot.. avoid!!!!

After waiting over a week from the first promised delivery date I have just received an email telling me that my parcel has been delivered. It hasn’t. The retailer has also been told that I have received delivery. I haven’t.

Worst courier ever. Tracking is never up to date was told it would be a 10 day delivery 16 days and still waiting and can’t get to speak to someone. STAY WELL CLEAR OF THIS COMPANY

Always dread seeing something is being delivered by hermes . Never had anything on time . My current parcel im waiting on is 2 weeks late ?

Had one delivery that had been stood on, it had a dirty boot print on it! Also had parcels left on the ground outside our block of flats with no attempt to buzz the flat number. If I'm being sent a parcel and I find Hermes is the courier I prepare a refund request because I know I'm going to be disappointed.

Tracking information poor

Missed a parcel guy put a blank card through the door what's the point? Still waiting for the item to be delivered and its past the due date. Tracking is rubbish.

My package was meant to be here on Friday no show and then my package meant to be here by 3 pm nothing never use or recommend Hermes the worst

Same as all these other awful reviews no parcel shown up yet cannot get past terrible automated woman who wont accept the tracking number on my order cutting me off ridiculous system

Abysmal service, sent emaol no answer, tried ringing automated helpline, fails to recognise tracking number Do not use Hermes is my ad ice

Don’t ever arrange a collection. I can laugh about it now, but a 12 hour collection window is bad enough in 2021on topped by a bone collection. No communication, nothing, no call centre or online help. I even tried a Twitter message and have never received a reply. Cheap for a reason and really not that cheap if you shop around.

I'd give it less than 1 star if it would let me. Tracking says my item is out for delivery on Monday. It's now Wednesday and I'm still waiting. No-one to contact directly for an update. Useless would be an understatement