Hermes reviews

overall rating 1.29
Hermes reviews
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6926 reviews
  • They wrote that they mixed up the address and no further information


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  • Deliveries are left in inappropriate places. My shipment was stolen, you're not calling. VERY BAD


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  • Very quick and efficient and very polite


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  • Not good at all, my parcel was ment to be delivered 5 days ago and still haven't heard nothing and it cost £3.60 per minute to speak anyone !!


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  • Not fit for purpose. Lost at least 3 parcels recently. Will not buy if I know delivery will be Hermes


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  • In the past 6 months ever delivery has been late or u say I've changed my address witch is total lies I am even taking legal action against u u should fold up your company


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  • Been waiting for delivery since yesterday apparently they tried to deliver my parcel but claims I was not in or there was not a safe place to leave it This is a lie as I was looking out the window the time the delivery driver claims he tried to deliver and not even a card put through letterbox I'm now waiting for it to be delivered to me the time stated was between 16.00 hrs to 18.00 hrs it is now 18.59 and still nothing Uou cannot even get yo speak to anyone to find out what is going on unbelievable shabby service I should of just went to pets at home to get what I needed I need to go out but am unable to incase my delivery arrives arghhh


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  • Terrible service, slow


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  • The worst delivering company ever


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  • We have been waiting for our delivery well over a week now and it’s just popped up that it is being processed. To all companies out there who use the horrendous service I am surprised you still have business. In the future if the postage is through Hermes I will buy elsewhere. The service in poor and gaining information from them is almost impossible.


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  • Can't get to speak to a human being over lost parcel


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  • Slow, awful service. Most parcels are thrown/dumped by the door, the rest don’t show up at all


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  • You'd be better off using a pigeon


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  • Really bad it's like 3 weeks haven't received my parcel really bad


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  • No communication at all


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