Hermes reviews

What a rubbish service. Suppose to be next day delivery all I can find out is its at the depot. 4 days and counting.

Very poor service. Waiting for a parcel since one week. No updates nothing. On tracking its just showing processing it. Even worst customer service too. Tried to call, digital assistant is there can't follow what is being said. Opened an online query also a digital assistant asking some set of questions Please think before sending parcel with Hermes. If there was an option for zero star i wiuld have opted that. Worst service

My parcel is three days late I would never use hermes total rubbish company

I don’t know how this company continues to function. My parcel has been ‘delayed’ in their depot for 2 weeks!! I’ll be lucky if I do get it as I live on a farm and the driver is too lazy to drive down the lane to us. I guarantee the next Hermes update will be unable to deliver or no one in when there is someone here very day!! Had I known the company used Hermes I wouldn’t have placed the order. Sadly companies advertise Royal Mail delivery and then you these bloody people!

Never received the package is marked as delivered

Can’t deliver when they said it will can joke

Every Hermes order has always been over a week late

Paid for next day delivery,item still in their depot, total amateurs.

Always damaged and searched through.

Terrible still waiting on my parcel

Still waiting, no update on Hermes tracker. Where is my parcel?

Hermes are out and liars, say they tried to deliver when we were in and nothing on our cameras

Couruer. Waste of time b691t area. Been waiting for a parcel . As we've been out . Courier refuses to leave with neighbour . Left massage on door to be left with neighbour but again refused. In the end after a week told the sender to have item back and got a refund

Absolutely Rubbish! Untrustworthy and extremely unreliable! They keep leaving my parcels ontop of a communal letterbox by the main door to the building instead ringing the doorbell and giving me the parcel.

Absolutely diabolical cannot talk to anyone parcel missing don't want to know