Allison
Worse company ever Hope to never use them again If I ordered from Amazon and goes to this company to deliver I will cancel. Lost to many of my stuff. Very unhappy!!!
Michael Smith
1 week to be delivered, still waiting?
LeeHulmes
Parcel supposed to arrive today as usual with Hermes be a day late
Sharon Barrett
I got an email from them yesterday to say the driver would be here between 12 and 3pm. I didn't go out all day. My door buzzer is very loud and my dog barks at it. So there is no way I could miss the call. Then at 3pm a message saying An attempt was made to deliver but no one home and they lefta note. Pure lies. No note and no call.
Mr Gavin Paul Hughes
Terrible, delivery was 7 days late then then delivered to the wrong house, no offer to retrieve package, I had to go find it myself. Will never willingly use you again or recommend you to anyone
L G
Absolutely disgusting company the worst ever, one star is too good for them i never see a company i hate so much honestly they're the worst ever stay away people.
Barry hewitt
I think the Hermes service is absolutely disgusting I’ve waited over a week for a parcel when I track the item it just says we have collected your parcel from the parcel shop it never changes it was expected 4days ago I won’t be using them again
Gerald Clapcott
Terrible service three days late no contact. Do not use Hermes.
Rw
Worst courier ever! The amount of parcels I've had not delivered is insane. They shouldn't be operating at all.
Stephen harrison
Drivers loose parcels. Always late and no one to talk too. If you make a complaint they say drivers don't work for us so nothing we can do. One star is too much for them.. never use
Frances
Appalling service. Hermes Logistics log shows: 20 August. Parcel accepted by Hermes It also shows out for delivery on 3 dates A map showing attempted delivery to completely wrong address on 2 September 5 September still no parcel This is not the first time my Hermes parcels have gone to the wrong address.
Faith
Absolutely stupid service at Christmas I lost 60 pounds worth of presents because the shop couldn't refund me because it was hermes fault and trying to contact hermes was a joke and now dosnt look like I'm getting another parcel because it was due last night and still no word on it I hate this delivery service
Terry
Bloody useless 8+days to deliver a amazon parcel witch should have taken 3days from Swindon about 80 miles away.
Kerri
Paid, dropped off, collected, delivered and signed for. No issues
Mark Christopher
Absolutely terrible delivery service a 48 hr delivery has taken 5 days now and always the same excuse couldn't deliver today Having done multi drop.myself I know how hard it can be but 48hrs means 48 hrs not 48 days