Hermes reviews

Diabolical service. A "three day delivery" has now been 9 days in waiting(parcel supposedly arriving this afternoon). THE most unreliable and slowest courier company I've encountered. My heart always sinks when I realise something I've ordered is being delivered through these cowboys. They are a shameful excuse for a courier service.

Good service delivered on time

The amount of items that disapear when they enter hermes gateway

Will always avoid hermes from now on..parcel is always damaged? Never recieve a full order wilkos please stop using hermes!!!

Lost my parcel, non existent customer service. Don't even deserve one star! Service is slated consistently and there is no improvement.

Never had a problem

Lost loads of my parcels, also thrown parcels over my fence before and my dogs have ripped them all to bits. Shocking service! Half arsed delivery drivers

I genuinely can't remember having a positive experience with Hermes. My package was dispatched on the 25th of August. Was supposed to be delivered by yesterday at the latest. Still waiting for any kind of contact from Hermes. Absolutely no surprise nowadays. I presume they must be very cheap.

Unable to speak to a real life person, just a machine

Never had a problem!

Never had a problem!

I have never had problems with hermes. Staff are really friendly and my parcels has always been delivered with care.

Very very poor and irresponsible service

I have no problems with their delivery. The initial sending is a different story. You order courier collection and they don't turn up. You phone to ask why and all they say is because of an admin error we won't be able to collect but you can drop it off. That's not what I paid for. You really need to sort this out as it is not the first time it has happened

I believe Hermes to be excellent never let me down.