Hermes reviews

Never had a problem. Great service.

Great service everytime

Still waiting two weeks after the parcel arrived 'at my local depot'. Contact with you is imp is sink.

Never received my parcels on time. Very bed customer service. Very disappointed.

Worst company ever !!!!

Your job: deliver to the right place on time. You have failed on both counts once again. With a rating as low as you have it would stir you into action to improve. But as you can't even deliver a parcel correctly it's no surprise you are still the joke of the courier trade. Only gave one star as I couldn't award 0 stars

Absolutely RUBBISH customer service actually none, you have taken payment to return a parcel and you have not issued a label will never use this company again and make people I know don’t they are useless

Only have problems with Hermes

Do not use this company. Their 1.41 rating gives you a clue. I am curious who gave more than 1* . Must have been the owners ? family.

Why does anyone use this company. Ebayers get parcels delivered sometimes. Take a look at Andrew Lawrence video on Hermes. He nails their attitude...right guv.

Hermes are really rubbish at informing you if delivery dates. They also sent me a missed delivery message at 9.15 for a delivery at 10.05 am which I didn't know about until I ready the missed delivery message. This is the third encounter I've had with Hermes and I had the same lies in delivery notices

My parcels are either lost or broken and you can never speak to a person to sort it out it has a voice activated message that never recognise tracking no

Absolutely awful always delayed or lost parcels even when you receive it they leave it in stupid places why do companies use this company feedback and contact are impossible ive started to ask if anything im buying is to be delivered by them if so i wont order

Parcel lost on its way to me from seller :-/

One of my deliveries was sent to the next road down, sent a photo of it at a blue front door, I sent them a picture back of my yellow door. Parcel I waiting for now they have had at their depot for 5 days, would love to know what they’re doing with it?