Hermes reviews

Congratulations you've lost yet another parcel

Never receive parcel when I should and no one to contact always receive 2 days after due date

I have had multiple problems with packages arriving late or being handled so poorly they get damaged beyond repair, my latest package was supposed to arrive 4 days ago according to the hermes website, its not just me lots of people have had issues receiving packages from this company

No contact, bad tracking system, can only see the attempted delivery after it’s taken place via tracking number no email or heads up that it was going to be delivered today

I think hermes courier stole my parcel. He took the picture of the parcel and then stole it after. I can't find it on the other side. Do not use hermes.

Hermes never deliver on time, tracking is never updated. Overall its a terrible courier and I hate it when sellers use hermes as I always end up with parcels being late.

Should have license taken off them, dreadful company.

Maybe 1 in 10 deliveries I've sent arrived undamaged. 1 in 10 delivered to me on time. You get what you pay for I guess but not the best of experiences. Spend the extra couple of pounds and send with someone reliable.

Hermes still have my parcel for 4 days now still waiting ?

My parcel is showing that it was collected on Thursday and was in the depot last Saturday 21st August and that's as far as it has gone now Saturday 28th and I have no parcel still showing its in the depot. I went on 3 days ago with Holly (a robot) and I was able to send an email regarding why I hadn't received my parcel. I was told someone would get back to me ASAP.... Still no reply. Hermes services are terrible.

Sent a parcel weeks ago. It is stuck since 21st August and there is nobody to contact. Shocking customer service. My eBay account now on hold because my buyer hasn't received.

I could have walked to China and got it myself by now. They collected it on June 26th and it’s still in transit apparently ??

Very bad service never received tracking number said parcel was delivered to wrong depot never got parcel and hermes would not look into were it was

No updates parcel now 3 days late and still not getting proper info. Rubbish.

Worst courier service ever.