Hermes reviews

Delay all the time, this company if to stop delivering to the customer. Not any information, or compensation.

Absolutely the worst courier service in existence. Yet again, I've had an email notification saying my parcel was delivered. No parcel here!!! I've checked the tracking and says was delivered to a neighbour, no slip through the door and no neighbor's have the parcel. Useless morons

If I could I wouldn't give any stars at all. I've had my customer on my back for over a week. Tried looking up where parcel is but, there's no clear indication. Would not recommend!

Says collected from supplier on Monday, delivery Wednesday,no show and web just says processing,no updates as checked daily,not impressed.

I've been checking to see if my parcel has been delivered but, there is no clear indication. In the mean time I've had my customer on my back as they have been waiting over a week! If I could I would not give any stars at all but that's not possible!

Card left through letterbox is next to useless. No courier name, no number, 'where parcel was left' is illegible ! ?

They have had my parcel sitting at their gateway depot for 5 days. Estimated delivery is another 3 days.. Absolutely useless..

always late delivery foolish company i have claim pending from 2017 no one here to help

Will not buy anything from a company that uses this service absolute rubbish

Total rubbish Hermes picked up my parcel 5 days ago and it is still not here royal mail is next day

Delay after delay... dispatched 2nd August and advised 3-5 day delivery. Still awaiting delivery on 12th August!

Unreliable. Still waiting on parcel that was said to come yesterday. Keep trying..

Absolutely outraged. I was supposed to receive my delivery on the 6th it is now the 12th. Haven’t been able to contact them since . They said it’s been delivered I don’t know where it is at all. They don’t even attempt to deliver it they just dump it off wherever.

Posted parcel to wrong address despite correct address being on label. Wouldn’t look into it for me just told me they’d pasted to my house and had proof which I never saw. A lady brought it round today a week later.

Not delivered. No communication. Tracking not updated. Difficult to contact