Hermes reviews

You said you delivered my parcel you haven’t my tracking number is my neighbour parcel not mine

The app is terrible whenever I try to track a parcel it shuts down

My package is now a week late, I'm tracking it but it hasnt moved for 3 days !

Next day delivery never happened. Very unhappy with this service

Overall rating 1.44 Wonder what that would be with a no star rating option,because that's all they are worth NO STARS Fallen victim too many times now Will never use them again

Avoid Hermes at all costs. Shambolic company with no customer services. Fallen victim once again after they have lost another parcel of mine Absolute joke

Once again have been waiting for a parcel over a week late and no sign of it so cancelled my order and got a refund from ebay. I now avoid any online retailer that uses Hermes

Always on time ,never had any problems

Disgusting is the only word I can use. Will never use these people again and prior to purchasing online again I will check which courier the seller uses. A boycott is the only way these people will realise that you can not treat customers like cattle. Easier to talk to and get a reply from God than it is these people.

Could not give them no stars but if o could I would. This company is not fit for purpose. They have no way to get in touch when things go wrong and things go wrong most of the time with these people. Avoid like the plague.

Still waiting for delivery from Saturday and is now Tuesday due to sourcing a large van. No communication and tracker a waste of time. Small box turned up unexpected Monday with part delivery. What a joke

Waiting well over a week. Tracking app is useless. Cannot understand why companies use Hermes for delivery.

Brilliant service from my hermes delivery man very help full and pleasant .

Never had a problem.

Haven't received my parcel 9 days after hermes got it. Tracking provides no useful information. Dreading the possibility of having to phone them given the reviews I have seen.