average from 6932 reviews
Mark Kemp
Could not give them no stars but if o could I would. This company is not fit for purpose. They have no way to get in touch when things go wrong and things go wrong most of the time with these people. Avoid like the plague.
Vickie
Still waiting for delivery from Saturday and is now Tuesday due to sourcing a large van. No communication and tracker a waste of time. Small box turned up unexpected Monday with part delivery. What a joke
Barbara Steele
Waiting well over a week. Tracking app is useless. Cannot understand why companies use Hermes for delivery.
mrs joan littlemore
Brilliant service from my hermes delivery man very help full and pleasant .
Tracy
Haven't received my parcel 9 days after hermes got it. Tracking provides no useful information. Dreading the possibility of having to phone them given the reviews I have seen.
Ash
Last 5 deliveries, parcels over my fence (regardless if its raining) even though im home!
Paul Glover
Lost another package this is getting too regular only one star as you cannot give Less
Mrs Dawn Hansen
Not at all happy with Hermes as they have not been helpful for me. Lost my parcel told me to get back to my company that I ordered from and ask them to start their contract with Hermes about refund days later they tell me it was delivered. Never got any refund or anything. Still haven't got my parcel week's later
Johnsons
Like just about all other's reviews. Sometimes late. Sometimes never. Sometimes damaged. Sometimes just left at front door and no notice. Sometimes card left but no contact. But RARELY done ontime and considerately. Wish companies would stop using them.
Stephen Hines
Had message saying delivered . No card saying where to .had to check neighbours to see which one had taken it in for me . Is it so hard to leave a card