Hermes reviews

Wait for long time

The worst company ever! Everything that I order is either damaged or never even reached me!!

Order didn't arrive and tracking hasn't been updated since hermes collected the item from seller

Paid for next day delivery . Dropped at parcel shop on Sunday and still not delivered on Thursday . Appalling !!!!

Knowing Hermes have your parcel adds an extra dimension and "excitement " to the order. The family all take part in the will Hermes deliver game. You can choose a day, if the driver refuses to deliver, lies about the delivery, will it be damaged? Hours of "fun"

How can they call themselves couriers. Their drivers are allowed to not deliver parcels if they do not want to. Have lost count of parcels that have disappeared.

Not a very good delivery service

Only rated 1 star because I had to, otherwise it’d get no stars!! Deliveries consistently late, no notice of delay given so wait in all day for parcels to not arrive. Now told parcel is a day late and I cannot wait in for another whole day!!! Happened on numerous occasions, would never use this company to send a parcel!!!

Lost parcel won't admit it

Worst delivery ever

Their system offered a pick up shop, but it had stopped being Hermes over 12 months previously. The company resent the parcel but again Hermes delivered to the same shop and again it was refused. Making mistakes is one thing, being unable to learn from them and fix it, is quite another.

Been over a month and I still have not received my parcel

This package was paid for on Saturday for next day delivery. It still hasn't arrived. It is showing on tbevtracking that they have received the package with a time if 1459hrs, it's on 1410hrs now.

Say I'm out when I'm in, next day deliver someone else parcel to me. I bet you have lost another of my parcels again.

So slow, parcel remained at Hermes sorting hub for 4 days.