Hermes reviews

Lost my items twice now. Expensive footwear returning to Amazon so, insult to injury. Tracking is futile as it shows its with an industrial haulage in Wolverhampton when it should be in Swansea area. I rang haulage but they've nothing. İt was a printed label so no mistaking handwriting. Will not use again on this experience

Drivers are under too much pressure. If your not in They will leave your parcel literally anywhere. I had one driver throw one into my back garden onto the lawn,

Worst company in the world! Can never speak to a human!!!!!

Had my parcel since the first its now the 9th and its only just arriving today

Not the first time my parcel is late saying its damaged and tracking just saying its in depo

Good local delivery driver, had no issues last 18 months with hermes, think it depends on local drivers and hub.

Arrived quickly and better price and service from others

Slow service. Tracking system isn’t updated enough.

Useless parcel delivery service.

Parcel not delivered. No card in letterbox. Tracking says delivered. The robot says they will get back to me. They have not. At best = incompetent, at worst = robbers and liars.

Hermes have been great for me

damaged parcels, always late. Bad service all round

Bad service..left my parcel in June..only now showing as picked up in August. Not had my refund. Would never recommend Hermes

Very poor service. Parcels only arrive in time less than half the time and someone’s don’t show up at all. Quite often a text comes saying it will be delivered and then when it doesn’t get delivered I get the same text for several days. I would never choose to use Hermes!!! I don’t purchase from companies who solely use it and wouldn’t have bought the item if I’d known it would be with Hermes.

delivery is terrible ive had 3 different couriers in 2 years the first one wouldn't knock would always try and just walk in the house 2nd one throws the package at the door step and third one which I presume is his wife just drops it and drives off without knocking its a joke