Hermes reviews

Obsoletely useless why are Amazon using this firm , need to be suspended

Your service is terrible -it always has been and has certainly not improved since Evri took over. It is truly unfortunate that Amazon use your delivery service. You are a disgrace to the logistic profession.

Always a problem with the delivery of the package. When I see that it is sent by Hermes, I am already wondering what will happen this time and what will be the delay or problem. It is like that every time. I don't know why but I have a very bad experience with your courier company.

Still waiting for a parcel supposed to arrive one week ago. Tracking number provided does not seem to exist. Hermes cannot be contacted.

Can I please have the option to rate you less that 1 star?

Quick and easy

Utterly fraudulent firm. Not sure how they remain in business

Zero actual customer service. Lottery as to if items will arrive. Paid Insurance and claiming like pulling teeth. It's not worth it. Pay a little more and use someone else. Best avoided. Check other reviews.

Utterly dreadful service. Tracking unreliable and no real customer service. A crummy chatbot best they can do. Lost parcels and getting compensation I paid extra for like pulling teeth and take a month so two months since loosing one parcel. Pay a little more and use a decent service. I've given up as a lottery as to if things arrive. Avoid.

My order is taking to long to be delivered ered you only get 1 star hermes should be shut down for good they don't care they are so bad

Driver couldn't be bothered to wait til I answered the door, leaving a very large box in full view on front of my door. Very rude. One star as it wouldn't kettle me give less!

Parcel states as signed for at the Delivery Address earlier Today which is impossible as I was not Home and none of my Neighbors have taken it in. No Photo proof of delivery.

If i can, i will give a zero, horrible

I've ordered work pants and they should have been here today, hermes now say they'll be here from.the 18th-22 so that's a 5.day window, absoloute joke, never will.i use hermes every time they deliver anything they're always late, also If I buy from people who use hermes I'd purposely go elsewhere for this reason!

I am home and no one knock at the door