Katy
My parcel has been lost and it’s been over a month. No refund, no explanation, nothing. Disgusting service.
Neil
Parcel cleared customs on 3rd of July, still no updates of when it is going to be delivered 10 days later.
Teresa morris
yet again my parcel from hermes has not turned up I really don't understand why companies use them absolutely useless
Mr Anthony Lenten
Stated left in secure porch in my absence. I don't have a porch and on return the item isn't here
Kate
I've had to chase so many items, still waiting for a package that was promised to be sent in may! Come on hermes, wake up!
Neil Mason
My item 3826507757443711 has been with you since June 30th and I have had no other information as to when I will receive it.
Mick Chadwick
Delivery was fast and left in a safe place
Dougal
Apparently my parcel was collected by a courier on June 29th.....It hasn't moved in the system and I'm still waiting. Awful service.
Linzi
Large parcel arrived sooner than expected but left at front door in full view of road on open plan estate. Luckily I was only in back garden and heard the van but was due to go out a few minutes later. No card pushed through door to say parcel had been left, so if it had arrived after I'd gone out and been taken, I wouldn't have even known it had been delivered.
John james
Three misrouted attempts and still not got my goods over a week later
Kelly
Still waiting for my parcel it is now 3 days later and the tracking do not say nothing
Manny
What a disgrace... take your money and goods and just leave them in a warehouse.. No update to a possible delivery date..!!!!! Stick with the post office..!!!
Angali Arora
My parcel was sent to the complete opposite end of the UK and is Now extremely delayed
Emlynne
This is by far the worst delivery company. Always late. Rude staff and never get anything sorted. I was supposed to have a parcel delivered 4 days ago, one got delivered to my friends house and then the other which was the exact same item hasn’t been received. Obviously lost my parcel and don’t want to do anything about it. Bout time my Hermes gets its act together!
Elizabeth Stevenson
Still waiting for an order since 20th june