average from 6932 reviews
David Cowell
Every package is delivered to me late and the courier just leaves parcels outside my building without knocking at all
Katy
My parcel has been lost and it’s been over a month. No refund, no explanation, nothing. Disgusting service.
Neil
Parcel cleared customs on 3rd of July, still no updates of when it is going to be delivered 10 days later.
Teresa morris
yet again my parcel from hermes has not turned up I really don't understand why companies use them absolutely useless
Mr Anthony Lenten
Stated left in secure porch in my absence. I don't have a porch and on return the item isn't here
Kate
I've had to chase so many items, still waiting for a package that was promised to be sent in may! Come on hermes, wake up!
Neil Mason
My item 3826507757443711 has been with you since June 30th and I have had no other information as to when I will receive it.
Dougal
Apparently my parcel was collected by a courier on June 29th.....It hasn't moved in the system and I'm still waiting. Awful service.
Linzi
Large parcel arrived sooner than expected but left at front door in full view of road on open plan estate. Luckily I was only in back garden and heard the van but was due to go out a few minutes later. No card pushed through door to say parcel had been left, so if it had arrived after I'd gone out and been taken, I wouldn't have even known it had been delivered.