average from 6932 reviews
Karen Allison
Shocking service! My order from 29th May still not arrived and it's now 10th June. Tracking says its on hold WHY !!! UPDATE YOUR TRACKING MESSAGES!!
Andreea Ciucanu
My parcel got to me destroyed with some of my cosmetics missing and some being damaged . Really disappointed ☹️
Steve gregory
Said they had my parcel 8 days ago but still not showing out for delivery appauling company do not use.
Nick
Dont recall leaving it visable under a tree in front garden is the same as delivered and sign for .sort of service I come to expect from them
Max
Not meeting 2-3 day delivery time, Less and less drop point shops availability. On a plus side they are cheaper than Royal Mail.
V turner
Dropped my parcel off at a pick up point on 15th of May still not reached its destination after being picked up by hermes
Andi wood
A week to deliver???.. A week!.. Could have used royal mail if I wanted it to take a week!
Danny elliott
Dreadful delivery service... I paid for next day delivery theyve had my parcel 4 days now. The last showing of it was in there sheffield depot. Tracking system is absolutely shocking! Customer service is dreadful too