Hermes reviews

This company is the worst My flat has a code to get in So I leave a note stick to the wall, saying call me to get the code But yet this company saying they try to deliver the goods A lot of rubbish with this company Hermes should come down and leave the delivery to others

Says attempted delivery, but been in all day and no one called. I suspect delivery driver didn’t fancy it today. Perhaps I’ll get it tomorrow!?

I received my package 20 days later

Been waiting for my package to arrive and it’s well over due by nearly 2 weeks it’s not good enough at all would understand if it was a day or two it’s a Disgrace

The worst drivers possible, always leave the parcel in front of the door, or to neighbours, without knocking on the doors or put cards in post box, and all the time parcel get lost

I was at home waiting for my parcel nobody turned out and on the tracking its shows tried to deliver but no one was there at home.hermes very bad service ?.I got a door bell no need to search for a safe place.

Parcel dispatched suppose to be with us last week. Still no parcel tracking number not give any information

I wish I could give zero stars, my encounters with Hermes/Evri have been deplorable. Nothing gets delivered on time. In this instance my expected delivery date was 24th July 2023, and apparently they have tried to delivery on a number of occasions (bull!!!!). Evri doesn't recognise my postcode yet it is on a bus route, so how come they have problems accessing my address. Please do not use Hermes/Evri as courier they cannot even find their own backsides.

Absolutely terrible service and no idea why companies use them. Package picked up for shipment on the 11th of July and now expected the 31st of July. Contact numbers don't work.

Embarrassing was meant to come 2 days ago still hasn’t came now I have to work the rest of the week ruined my days off awful

Absolute rubbish. Ordered an item via Amazon Prime on 24 July. Item should have been delivered on 26 July. Received updates until evening that item would be delivered by 8pm. Nothing delivered! Then updates were amended stating delivery is delayed and expect the item by 31 July. Amazon should stop using this courier.

Never had a problem with Hermes,the drivers that deliver to us are always polite & friendly

Quick delivery and left under the gate when not in 5*****

Said they delivered to a neighbour which they never did .i ve been home all day. They didnt even leave a card to say what neighbour they delivered to... where s my item ?!

Expected 22 July. Dispatched 13th July. Now saying between 24 - 26th. Still not here and no tracking details to say where it is. As someone said eBay sellers should think about using Hermes couriers!!!