Hermes reviews

Delivery date was 10-11/7/23 still waiting on 12/07/23. No update, no communication at all despite several emails. Would never choose to use this company I don't understand why companies do!!

Piss poor, tracking info tells me its been delivered, further investigation tells me its not and will be tomorrow. Something wrong with tracking system

You lack something called credibility in dealing with customers. I waited for my order for more than three days, and nothing arrived. You will finish it in the near future.

I'd try getting your driver's to note where the heck the parcel was left if it wasn't delivered to the actually delivery address

The logo they use is meant to be about being fast they are anything but and tracking your parcel gives you very little information

3 parcels not arrived in the last month. The minute it says 'delayed' , you know you're never going to get it! Worst company ever!

Worst delivery company service never received a package and not possible to contact customer service no information tracking nothing always stealing

All I ever get are problems with Hermes….tracking says it’s been delivered, I haven’t received anything, please provide me with the signature obtained when delivered

It’s been 2 days and my package has never came if it does not come within today I will be taking action to report

Jokers. Parcel was supposed to be with me by Thursday or Friday. Was dispatched in Amazon on the Monday. Its now Sunday and the status says they are still waiting for the parcel to go to them which is nonsense. I will be telling Amazon seller not to use Hermes in future as it's a shoddy service.

Parcel supposed to be delivered between 11am and 1pm today however its now 7pm in the evening having checked hermes tracking on line saying it will be delivered today but no time I keep seeing flying pigs go past the window so I doubt it's being delivered today and there's no apology nor explanation when I might get it. Oh well only 6 months to Christmas maybe I will have more luck with Santa.

So bad, I have never met such an incorrect logistics company anywhere else, once again I am convinced that you are lying that you cannot find the address, that you came and there was no one at home

Horrible! Horrible service! 3 days keeps my parcel, and did not bother to deliver.... Amazon promised next day delivery.....

Hermes must be the most poorly run delivery business. Every time I get notification they are the courier I can be fairly certain it will be 10 days before I receive it.

Parcel was left outside my door where it could of been stolen, I thought you always did call backs if customer wasn't in