Hermes reviews

Shocking service, got a message saying No access to DRIVEWAY /PORCH We live on a main road, one step and we're on the pavement. We were in at the time stated so he has never been to the property. Absolute crap service and company. The tracking system is rubbish, it just sends you round in circles and then they have the nerve to ask for a review. I'm still waiting for my package

Lost my parcel hasn’t being updated since the 24/06/23

Isn't the first time when I have to receive a parcel that was ordered from eBay and this company (hermes) don't deliver the item in the right day! Sometimes the order that you need it in that day , second day or third you don't need it anymore..... Very bad service ??

Was delivered not in my house but into shop which is couple years shut. I haven't idea how I will can take my stuff. Terrible.

No information on being able to contact the delivery man/woman to rearrange a delivery time or date very annoying. People have to work. So the delivery person could very well waste there time again and I have to wait even long for parcel ?‍♂️

Once again , parcel NOT received.Says delivered to neighbour but no one in my block has it .Shocking service

Hand over to Prime or go to Evri at least they deliver parcels not leave sat foe days in a warehouse

As always running late. Still waiting 3 days after they have received said item. Not the first time. Bad

Amazon says delivered, however Hermes delivered to a neighbour that I don’t have a clue who it is. We are new in this house and we don’t know the neighbours very well. We will need to trust that neighbour that got the parcel is honest and will knock our door. It was an expensive item. Not happy with this service at all.

Absolutely shocking company's ridiculous

Would give zero stars if I could. My delivery today was dumped at bottom of stairs in a communal hallway, package didn't even make it to my front door which was only one flight of stairs up.

My parcel was not delivered said it could not access front door or drive which is rubbish as the drive is open to the road. There was someone at home at the time they said they could not deliver so I do not think they tried. Very annoyed

Terrible delivery today. Lady threw my package over my gate and hit me with it. Rude and sped off whilst I was trying to explain what she’d just done

the worst courier in all of England

Hermes take too long, always a couple of days longer than other couriers. My heart sinks when i know seller has used Hermes. 2nd class recorded quicker.