average from 6932 reviews
CLAUDETTE Gill
Would give zero stars if I could. My delivery today was dumped at bottom of stairs in a communal hallway, package didn't even make it to my front door which was only one flight of stairs up.
Mavis Haslam
My parcel was not delivered said it could not access front door or drive which is rubbish as the drive is open to the road. There was someone at home at the time they said they could not deliver so I do not think they tried. Very annoyed
Jill Gilogley
Terrible delivery today. Lady threw my package over my gate and hit me with it. Rude and sped off whilst I was trying to explain what she’d just done
Andrew Pearson
Hermes take too long, always a couple of days longer than other couriers. My heart sinks when i know seller has used Hermes. 2nd class recorded quicker.
Mr.Little
Rubbish service. Stated that my parcel was delivered through my letter box. However, nothing was received which I find ery strange as my letter box is not designed for parcels.
Waleed
I paid a lot of money on my package, and they didn’t deliver it till this moment. The problem is that I can’t contact with anyone
Steve
Very slow when you track an item it just sits at their distribution depot for days and days
Linzie
This nite was paid for and posted over 2 weeks ago .. and still not out for delivery .. sort your lives out hermes
Barbara
I think it must depend on where you live. I have never had an issue. First rate
I kasia
if he tried the delivery, why didn't he leave a notification ticket in the mailbox? I do not understand anything
I Kasia
he said that he was looking for me, I was at home and there was no one with the package, so I have to wait until it arrives, I don't understand why