average from 6932 reviews
Iza
Parcel was left at my front door and I found it only because I was going out with trash
Matilda
I have received an email that they have tried to bring the order to my home and within 24 hours they may return it, I was at home and no one has come
Susan Moncrieff
You said that i had a delivery yesterday but know one came and iam still waiting for it so am i going to have the parcel today
Marc
Parcel been at local delivery office marked as delayed for 6 days now. No confidence it will ever arrive!
Istvan
My package hasn't moved for more than 10 days. Unfortunately, this is not the first case! I've already had 3 parcels go missing, causing more than £400 worth of damage and I haven't received a single apologetic message since. Shame
Russell Wilcox
I was informed an attempted delivery was done today at 9.03 it’s a lie utter rubbish I was in no one called or a note left. Why don’t you start telling the truth.
Simon Mitchell
One of the few times Hermes delivered my parcel, it was two hours late but arrived at the right house for on e.
DickyP
Do I have to give 1 star. Zero would be far better! Still waiting & no delivery information whatsoever on their tracking site. Abysmal service (as usual)
BB
Awful. The tracking never moved for four days. Cancelled my order with them and used a more reliable courier. At least I know I'll receive my order with someone else delivering it.
BB
Awful. Can't think of a better word to use. Tracking never moved for four days. Cancelled my order and had it resent with a more organised courier. Mickey Mouse operation.
Shirley
Absolutely crap company, every parcel that actually do receive is battered. Hate this company as they have broken so many of my items, and lost many more of my items. Every box that does arrive looks like it's been kicked and stamped on, what an absolute joke. Wish Amazon would stop using this Mackey mouse courier