Hermes reviews

Unbelievably slow service. Parcels sit at their sorting hubs for days and days. Whenever I have a delayed delivery I can guess who the courier is without even looking - Hermes every time

Still waiting for my parcel your saying your still prossesing it and that was on Monday 13th my postcode is me122nx

Where do I start? Parcels consistently left by my front door, which is fully visible and accessible to passers by. Sometimes a parcel is left in my bin, but instead of putting a calling card through my letterbox, you took one into the frame of my door, with the location of the parcel boldly written on it! This defeats the object of putting it in the bin, surely? Also, parcels frequently arrive with the packaging torn, or a he made in the box.....a more suspicious person might think 'someone' was checking for anything worth stealing.... Of course, all this is if it actually reaches my door at all - quite often the tracking shows a pic of a random door and some stranger's legs, with no indication where it could be! My most recent parcel has apparently been sat at the sender's sorting hub since 13th March.

Absolutely rubbish Should be closed down

Updated well thanks

Terrible service. Deadline extended. Paid extra for priority delivery. No proper information just this useless system.

Driver came to the door and did not ring the bell and left a card whilst I was at home waiting.

I wish there was a No star rating Waited for my parcel which was delivered to my neighbour - no card left, no contact detaiks and none of my neighbours had taken it in

Shocking been waiting a week for my item they tried to deliver but left no card or any way of contacting them about my parcel shocking service

In my case Hermes deliverd in time my parcel.

So bad services.. No response at all. No updating information about delivery.

After weeks of waiting they said they delivered my parcel through the letter box.How on earth can you deliver a parcel of four shoes through the letter box?Terrible delivery company.Deserve zero rating.

7th of march I ordered for next day delivery. Have asked for a refund as they said I could sorry sir we've already resent item. Best it be here today or I will get a full refund even if item arrives in next few days. I don't need it now I drove to nearest shop to get one u useless bs company

Bloody disgusting service say one thing do another. Says next day delivery yet I've been waiting nearly 3 weeks.

2 days late not given any actual new delivery date very poor service