Hermes reviews

I have ordered a fan from Amazon but it is the second time the parcel has not arrived and the delivery was through Hermes UK first time lost the parcel and then I bought the fan once again this time they are just making fake attempts to deliver the parcel and there is no contact available for them rubbish service

Worst delivery company ever! If I could rate them 0 stars I would. Weeks after delivery was due the status changed to delivered but apparently for a week ago. All lies. This package never turned up. Avoid at all costs.

Wouldn't touch them with a mile long barge pole. Useless organisation

This is a joke, 3 times they say they have tried to deliver, no delivery, still no parcel and I have instructions of safe place and neighbour. No phone number to contact anyone either

Service is a joke. Repeated “attempted delivery” notifications. But in reality no attempts. We have a parcel box - how can a delivery attempt fail!?

Terrible service, nothing ever arrives on time and now waiting for something ordered weeks ago from UK?

I refuse to give this company any stars or a good review, due to me getting a parcel delivered today 22/05/24 I order a freezer from Amazon and I just got it delivered today 22/05/24 and I wasn’t happy due to me being disable and a woman the driver came to my door rung my bell and left the freezer outside so I had to get a a couple of people that was walking past my house to bring the freezer into my house I’m really not happy with the driver I think it’s really rediculous he didn’t even wait to see if anyone was in the house

They said they tried to deliver my parcel on the 20th May they didn't even try as I waited in all day for them, it's about time Amazon stopped using this company to deliver their parcels

Hermes useless. Tracking does not work. Delivery does not happen.

Hopeless service. Tracking says parcel delivered by handing to customer. Totally untrue. Trying to report issue almost impossible. Hopeless service.

My package was supposed to be delivered by the 15th I'm still waiting this is ridiculous

Today is May 19 and my package has not been delivered. The seller shipped it on May 12th. What's going on?

Terrible service. Firstly said delivery would definitely be made on allotted day. No update that it would be late. The said attempted delivery was made a day late. Have cameras at our business and we were there. No attempt made to deliver. Sending items back as they are too late.

This is ridiculous. I have been waiting for delivery since May 12th.

I was waiting for my shipment on May 15th... But it's gone. I have cameras in my house and no one has delivered anything.