Hermes reviews

Dreadful. Says attempted today. Been here all day no attempt. No notifications nothing. Says will attempt again but doesn't say when! And like all great customer service you can't contact them to ask!

Support to arrive 2 days ago I'm annoyed as well

Been in all day says delivery failed. There been no knock and no way to contact help line

Looked in the tracking app for my order and it said couldn’t deliver as wrong address. Checked my order and - of course - correct address!! Useless

We have had Colin doing our deliveries for years .We now have a new driver just as efficient & we have no complaints.

Useless as ever, must be the cheapest by far for companies to use them. Would never use if I sent people things. Supposed to be here Weds, now following Monday!!! Absolute joke of a company. Don’t waste your money if you need to send something. Better off spending on petrol and taking it yourself, more chance of it getting there

Left a note asking the driver to deliver to the garage as I was in the back garden, which he did - thank you very much.

My purchase was advertised to be delivered in 1 day. I'm still waiting after 5 days. Pathetic.

No information other than it is at a depot, somewhere. Already two days late.

Hermes he was supposed to deliver the package to a safe place when I'm not at home. He left it at the door and the parcel was stolen. The son was left without shoes. I do not recommend this company. I even have photos. I got a notification that the parcel is in a safe place. This is a lie, lazy people work there.

As previous comments….parcel appears delivered but nobody has attempted any delivery. Amazon order indicates is “delivered to a neighbour” I have dozens of neighbours and not a single evidence that’s true considering there has been people at home all day with no attempt to deliver at delivery address….so very disappointing

I shoudn't give not even one star. It is the worst delivery company ever, always problems, always late

Lady that deliver parcel in Caerphilly was lovely and my parcel was delivered quickly withoutany issues. Very happy with that and wanted to praise her.

Parcel said to be delivered on 27/04/2024 but till to date I have not received the parcel and there is no proof of where they left the parcel highly disappointed with the lack of accountability

Delivery By Hermes Tracking ID: H03WWA0000979809 Sunday, 5 May 1:24 PM Delivery attempted 11:27 AM Out for delivery 11:06 AM Parcel held by carrier. Please contact the carrier. Saturday, 4 May 11:04 AM Delay in delivery due to external factors Friday, 3 May 8:50 AM Parcel arrived at a carrier facility 8:47 AM Problem resolved and parcel is in transit Thursday, 2 May Carrier picked up the package. Well was in all day, no one came near the house or the dog has suddenly become deaf